ISBN-13: 9780899308081 / Angielski / Twarda / 1994 / 208 str.
Not only in corporations but also within governments and not-for-profit institutions, organizational violence is on the rise. Drawing on his extensive experience as a consultant and human resource executive, Dr. Williams looks at the nature of violence; identifies its tenets, vessels, structures, and processes; and then offers ways to create what he calls an aura of calm, a state within organizations that is essential to ending violence. The book concludes with a detailed questionnaire, which the author has devised and tested and which manakement will find valuable in its effort to assess the extent of violence within their own organizations and then end it.