Not only in corporations but also within governments and not-for-profit institutions, organizational violence is on the rise. Drawing on his extensive experience as a consultant and human resource executive, Dr. Williams looks at the nature of violence; identifies its tenets, vessels, structures, and processes; and then offers ways to create what he calls an aura of calm, a state within organizations that is essential to ending violence. The book concludes with a detailed questionnaire, which the author has devised and tested and which manakement will find valuable in its effort to assess...

For organizational and personal change to happen and be sustainable, there must first be a system of thought balanced against action. Williams and his concept of congruence provide an alternative to the often chaotic, unbalanced ways in which change is currently understood and its accomplishment attempted. He challenges the organizational model of compartmentalized structures, offers a persuasive refutation of the fashionable paradigm of organizational transformation (one based on dominance and control), and argues a provocative notion that innovation is actually the successful result of...

This book explains in theoretical and practical terms the creation of effective change within organizations. The book states that dysfunction is a current fact of life, creating chronic problems for people and organizational systems. The author describes the basis for dysfunction and develops an effective belief system that can guide personal and organizational functioning. Specifically, the author defines the parameters of creating effective balance and, through three primary cases (city government, utility corporations and gay/lesbian organizations), shows how dysfunction can guide...