Linking Learning and Performance

ISBN-13: 9780750674126 / Angielski / Twarda / 2001 / 296 str.

Toni Krucky Hodges

Opis

While return-on-investment measurement programmes have gained wide acceptance and popularity, two key components to successful programme evaluation are often neglected: learning and performance evaluation. This text provides a step-by-step approach for developing learning and performance measures and a method for analyzing and reporting results. It features checklists to evaluate the situation and tools for immediate application in a number of organizational settings - sales, leadership, and technical. It is intended to be useful to anyone involved in training, HRD, human resource measurement and evaluation, and performance improvement.

Recenzje

"Linking Learning and Performance, written in an easy conversational tone, delights the reader with many useful tools, tips, techniques, and examples. An exceptional handbook sure to answer the learning and application evaluation needs of beginner and seasoned practitioner alike. A solid contribution to measuring human capital performance on the balanced scorecard."
Gwendolyn G. Berthiez
Organizational Development & Effectiveness Consultant, Raytheon Missile Systems

"Practitioners have often selected between measuring learning or job performance, seldom both. Toni Hodges' book breaks down that artificial barrier and does much to improve HRD accountability in organizations."
Ronald L. Jacobs, Ph.D.
Professor, Workforce Development and Education, The Ohio State University

"This book provides practical tools and checklists that can be easily implemented by novice and experienced evaluators alike. Toni has provided a comprehensive, easy-to-use resource that lays out the necessary steps to successfully design and implement evaluation strategies to measure the business results for a variety of HRD initiatives."
Mike Sullivan
Staff Manager, Allstate Insurance Company

"In this book, Toni Hodges has done an outstanding job of showing how a Workplace Learning and Performance professional can measure learning. A key strength of this book is its practical, step-by-step approach to measuring learning and on-the-job performance. This is a must-have book for any serious-minded WLP professional at this time of growing accountability for people in this field."
William J. Rothwell, Ph.D., SPHR
Professor, The Pennsylvania State University

Spis treści

Why is it so important to measure learning and performance; How to develop objectives and plan for the evaluation; How to design learning measures; How to test measures for reliability and validity; How to analyze learning data; How to ensure learning transfers to job performance; How to design job performance measures; How to analyze performance data; How to link results to conclusions and recommendations; How to effectively present evaluation results; Now what? How to maximize evaluation results; Appendix A: Example action Plans; Appendix B: Example follow-up questionnaires; Appendix C: Focus group tools; Index.

O autorze

Toni Krucky Hodges