Information and Communication Technologies in Tourism: Proceedings of the International Conference in Innsbruck, Austria, 1995

ISBN-13: 9783211826690 / Angielski / Miękka / 1995 / 351 str.

Walter Schertler; Beat Schmid; A. Min Tjoa

Opis

Due to the great success of the First International Conference on Information and Communication Technologies in Tourism which took place in January 1994 there was common agreement among the participants as well as among the Programme Commit- tee to organize the second Conference, contrary to the original intention, as soon as 1995 instead of 1996. A two year break in an area of rapid technological development might otherwise result in a completely different landscape of telecommunication with hardly any connection to the first Conference. The recent development as well as the publicity with regard to the so-called informa- tion highway has justified this decision far beyond our expectations. The Programme Committee has decided to choose "Electronic Marketing" as the central topic of this Conference. The international network is opening up entirely new information and booking chan- nels. Printed information is not disappearing from the scene, but is acquiring competi- tion in the form of electronic media. That means new dimensions in the presentation of the selection, new ideas as to informative contents, new, direct paths from suppliers to potential clients - making their choice at home in front of their screen and able to book immediately - and, finally, a new form of democracy. The small economic units which shape tourism thus acquire more interesting opportunities. Information that can be published fast and easily updated, effective alliance and networking make it possible for the small to participate with the great and to safeguard their own interests.

Spis treści

Multimedia and Virtual Reality I.- The Holiday Supermarket.- A Virtual Reality Based System Environment for Intuitive Walk-Throughs and Exploration of Large-Scale Tourist Information.- Virtual Travel: Promoting Tourism to Unfamiliar Sites Through Pre-Trip Experience.- Tourism and New Technologies I.- A European Electronic Market Place for Tourism.- ISDN in the Travel Industry — A Catalyst for Change?.- Mobile Computing in a Reservation Application.- Economic and Business Issues.- The End-User Acceptance of New Information and Communication Technologies in Tourism.- Regional Integrated Computer Information Reservation Management Systems and Tourism Distribution Channels.- Marketing and Information Technology in the Hospitality Industry. A Strategic Approach.- Simulation of the Logistic and Information Infrastructure, Applied in the Value Chain of Tourist Enterprises.- Airline Hotel Reservation System Improvement: the Contribution of Value Chain Analysis.- New Requirements and Architectures.- Changes in the Leisure Travel Market Result in New Requirements for Tour Operator Systems.- Information System Architectures and Benchmarks for Local Tourist Offices.- Electronic Networks: New Challenges for Tourist Organizations?.- Designing an Interactive Telematic System for Small Businesses and Private Households.- Multimedia and Virtual Reality II.- Virtual Tourism — a Realistic Assessment of Virtual Reality for the Tourist Industry.- Explorative Analysis for Development of a GIS-based Tourisminformationssystem.- An Information CD on India.- Managing WWW Documents in Distributed Editorial Environments.- Social and Legal Implication.- Legal Aspects and Security in Electronic Markets for Tourism.- An Anonymity Service for Targeted Advertising.- Multiperspective Hypermedia Representation of Customs and Rituals: Implications for Tourism.- Information Systems and Databases.- Beyond ISO 9000: Trends in the Standardization and Certification of the Quality of Information Systems Development.- Database Support for PC Software Configuration and Version Management in the START Network.- Electronic Market Support for the Tourism Industry: Requirements and Architectures.- Adaptable Object-oriented Distributed System Integrating Multimedia Resources.- From Structure to Process: a Vision of a Process-based Organization.- Multimedia and Virtual Reality III.- Evaluation of Hypermedia Tourism Applications.- Tourism Promotion Needs Multimedia Information System.- Multimedia Information Systems for Hotel Guests.- Expert Systems and Decision Systems.- OuR TOWN: a Distributed, Multi-media System for Travel and Tourism.- Business Travellers’ Expert Advisor.- A Decision Support System for Tourism Destination Choice.- Tourism and New Technologies II.- International Marketing via Broadband Networks — Building the Local Network in a Norwegian Region.- Macrodata-integration Support for Electronic Tourism Marketing.- Industrial Papers.- The System Architecture of CitySoft/GermanSoft.- Tourism and Technology.- OOSEM — a Complete 0o-development Process for Developing Touristic Framework.

O autorze

Univ.-Prof. Dr. Walter Schertler ist Inhaber des Lehrstuhls "Organisation und Strategisches Management" an der Universität Trier; davor Senior Consultant bei The Boston Consulting Group, München.