How to Speak Up Without Putting Others Down

ISBN-13: 9780787973551 / Angielski / Miękka / 2004 / 16 str.

Mel Silberman; Freda Hansburg

Opis

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self-esteem. How to Speak Up Without Putting Others Down, Leader's Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to

• Express themselves in a straightforward way3/4without offending others
• Stand their ground, tactfully even in the face of resistance
• Persist with people who fail to fo

Spis treści

Introduction.

Program Overview.

Program Outline.

Program Directions.

Facilitation Tips.

References.

About the Authors.

Pfeiffer Publications Guide.

O autorze

Mel Silberman is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author or coauthor of the best–selling books, Active Training, 101 Ways to Make Training Active, and PeopleSmart.

Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.

Blurb

The 60–Minute Active Training Series

How to Speak Up Without Putting Others Down

LEADER′S GUIDE

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others′ self–esteem. How to Speak Up Without Putting Others Down, Leader′s Guide from the popular 60–Minute Active Training Series offers facilitators a ready–made, effective one hour program that will teach participants to express themselves clearly, directly, and tactfully. Specifically, participants will learn how to

• Express themselves in a straightforward way without offending others
• Stand their ground, tactfully even in the face of resistance
• Persist with people who fail to follow through on their communications and promises

The 60–Minute Active Training Series offers targeted learning solutions designed around the Active Training method pioneered by Mel Silberman. Each title in the series focuses on a core interpersonal or team–related skill and can be facilitated in the workplace, or as part of a formal training program.

Active Training is one of the most significant learning methods to emerge in the last thirty years. The effectiveness of the method is due in large part to the connections made between learning and participant′s own, personal experience. It′s an approach that enhances learning transfer by motivating participants to immediately apply what they learn back in the workplace.

"In less time than it takes to go out to lunch, participants gain valuable knowledge, master practical techniques, and acquire skills immediately applicable to personal or professional situations. Practical, participative, producing results what more could any trainer or performance–improvement technologist want?"
Elaine Biech, author, Training for Dummies

Collect All the Books in The 60–Minute Active Training Series for Your Professional Library

How to Bring Out the Better Side of Difficult People, Leader′s Guide and Participant′s Workbook

How to Encourage Constructive Feedback from Others, Leader′s Guide and Participant′s Workbook

How to Contribute to Your Team′s Success, Leader′s Guide and Participant′s Workbook

How to Resolve Conflict Effectively, Leader′s Guide and Participant′s Workbook