Effective Interviewing Skills Participant Workbook

ISBN-13: 9781854333049 / Angielski / Miękka / 2000 / 162 str.

Tracey A. Swift; Ivan T. Robertson

Opis

This programme is designed for organizations to teach effective interviewing skills to key members of staff for use in a variety of scenarios from selection to disciplinary interviews. The programme begins with assessing current practice and how to develop a corporate policy. The different types of interviews are covered as well as the issues of ethics and interview bias.

Spis treści

How to Use These Materials.

Key to Symbols and Headings.

Alternative Presentation Programmes.

Session 1. Corporate Selection Policies.

Session 2. Selection Interviewing.

Session 3. Dynamics of the Interviewing Process.

Session 4. Ethics in Interviewing.

Session 5. Appraisal. Counselling and Outplacements.

Session 6. Action Planning.

References.

Cases.

Evaluation Form.

O autorze

Tracey Swift is an associate of the Institute of Work Psychology, University of Sheffield and Managing Director of Corporate Social Metrics Limited.
Professor Ivan Robertson is Pro–Vice Chancellor (Staffing) at UMIST and Director of the SHL / UMIST Research Centre in Work and Organisational Psychology.

Blurb

Many organisations now use a combination of selection methods to assist selection decisions – but the traditional selection interview still dominates the selection process. However, it appears that few organisations have established standards for selection procedures, with many using a range of selection methods in a very ad hoc fashion.

This training pack has been designed to assist managers to review their current approach to interviewing, and to draw on an accumulation of research evidence about interviewing, in determining a corporate policy within their company.