ISBN-13: 9780803950757 / Angielski / Miękka / 1994 / 232 str.
This unique handbook provides an organizational framework for planning and establishing intercultural communication training programmes. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.