ISBN-13: 9780471974819 / Angielski / Miękka / 1997 / 224 str.
This text presents a management system driven entirely by the consumer. It uses real international examples, and includes information applicable for both large and small companies. It adopts a practical approach on achieving new levels on competitiveness in manufacturing operations. Presenting a concept for the structure of organizations, the authors explain the holonic network as a set of companies that act in a flexible, integrated fashion to meet business opportunities effectively. The book recognizes that core business processes not only extend far beyond the boundaries of the single business but also that they may service customers in totally new ways.