About the Authors Patrick McHugh is a Managing Partner in Coopers & Lybrand Management Consultants (C& L). His extensive international work has included advising manufacturing companies, governments and public sector on areas from competitive strategy and industrial policy to corporate restructuring and technology management. He founded the Engineering Group in the UK and the C& L International Centre for Technology and Engineering Management. He is currently responsible for developing the firm s strategic performance improvement services. Giorgio Merli is a Senior Partner in...