Ekonomia i biznes

Strategies for overcoming clock-watching clients, spilled coffee, and other sales nightmares--and closing the sale

Selling is tough, and what can go wrong often will. Successful salespeople know they must prepare themselves for every potential deal-killer. Beating the Deal-Killers provides situation-specific advice for anticipating problems, handling them deftly, and returning everyone's attention to the matter at hand--completing the sale.

More than just a valuable troubleshooting guide, however, this book by award-winning sales executive Stephen Giglio gives...

Opportunities in Real Estate Careers offers you essential information about a variety of careers within real estate and includes training and education requirements, salary statistics, and professional and Internet resources.

Careers for Gourmets & Others Who Relish Food lets you explore the job market through the unique lens of your own interest. It reveals dozens of ways to pursue your passion for food and make a living--including the training and education needed to polish your hobby and interest into a satisfying career.

"THE BRIEFCASE BOOKS SERIES"

Now translated into nine languages This reader-friendly, icon-rich series is must reading for all managers at every level.

All managers, whether brand new to their positions or well established in the corporate hierarchy, can use a little "brushing up" now and then. The skills-based Briefcase Books series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.

Six Sigma--one of the hottest topics in today's manufacturing circles--is a statistical concept that characterizes...

From the bestselling author of Tips and Traps When Buying Your Home

Robert Irwin has been one of the nation's top real estate authors for more than 20 years. His 1991 bestseller, How to Find Real Estate Bargains, continues to be one of the most popular guides to finding real estate bargains and buying them at rock-bottom prices. Thoroughly updated and revised, this new edition is for reader in the market for a bargain home for themselves or as an investment for resale profit.

Irwin fills readers in on everything they need to know to quickly decide if a...

A PAPERBACK ORIGINAL

A comprehensive guide to understanding, choosing, and buying long-term care services and insurance

"An excellent source of information." --Money magazine

"This book provides the information and guidance people will need to make sound decisions about ensuring and gaining access to long-term care."--Ann Landers

In the next 10 years, more than 12 million Americans will require some form of longterm care. Written by the trusted experts at the United Seniors Health Council, Planning for Long Term Care...

A PAPERBACK ORIGINAL

Frontline techniques and strategies for making employees feel appreciated and improving their performance at every level

Internationally known motivational author and speaker Barbara Glanz provides managers and supervisors with innovative techniques for engaging, developing, and motivating employees. Glanz outlines a framework based on the CARE model--Creative Communication, Atmosphere and Appreciation for all, Respect and Reason for being, Empathy and Enthusiasm-- for understanding what employees really want from managers. The book is based...

Guidelines for fully understanding and getting full benefit from an employee stock option plan

Nearly 10 million U.S. employees are fortunate enough to receive company stock options. Unfortunately, far too many have little or no idea exactly what it is they have. An Employee's Guide to Stock Options provides the first comprehensive--and comprehensible--guide to employee stock options, covering what they are, what they are worth, how to maximize their value, and more.

Compensation specialist Beth Walker outlines an easy-to-follow program that any employee, at any...

A powerful formula for a life of achievement--starting now

Created by leading motivational speaker and corporate trainer Anne Bruce, this highly effective plan helps participants discover their own "true north" in order to find a focus for success. Throughout Discover True North are invaluable exercises, worksheets, and insights for personal growth developed from Bruce's work with thousands of workshop members and clients throughout the world--from Sprint and Ben & Jerry's to The American Red Cross and the London Institute of Management.

Unlike other...