Kategoria BISAC: Language Arts & Disciplines >> Library & Information Science - Archives & Special Libraries

An Emergent Theory of Digital Library Metadata is a reaction to the current digital library landscape that is being challenged with growing online collections and changing user expectations. The theory provides the conceptual underpinnings for a new approach which moves away from expert defined standardised metadata to a user driven approach with users as metadata co-creators. Moving away from definitive, authoritative, metadata to a system that reflects the diversity of users' terminologies, it changes the current focus on metadata simplicity and efficiency to one of metadata...

Landmark Essays on Archival Research gathers over twenty years of essays addressing archival research methodologies and methods. They give readers a sense of how scholars have articulated archival research over the last two decades, providing insight into the shifts research methods have undergone given emerging technologies, changing notions of access, emerging concerns about issues of representation, fluid definitions of what constitutes an archive, and the place of archival research in hybrid research methods.

This collection explores archival research involving a range of...

The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organisational and individual attention on understanding and meeting the needs of the customer. For customers, the library's Front Line team is the 'human face' of the library. How well they do their job can have a massive impact on the quality of the learning experience for many...

Value is at the core of every organization's purpose. Without value, organizations die. Libraries as well as museums, archives, and galleries have traditionally added value to their communities through their collections and services, but yesterday's collections and services are no longer enough. In order to remain sustainable, today's libraries, archives, museums, and galleries must explore new ways to add value that resonate in the lives of their customers.

This unique book explains how addressing the "5 C's" of adding value content, context, connection, collaboration, and...