Kategoria BISAC: Computers >> User Interfaces

Recent accidents in a range of industries have increased concern over the design, development, management and control of safety-critical systems. Attention has now focused upon the role of human error both in the development and in the operation of complex processes.

Human Error, Safety and Systems Development gathers contributions from practitioners and researchers presenting and discussing leading edge techniques that can be used to mitigate the impact of error (both system and human) on safety-critical systems. Some of these contributions can be easily integrated...

Fieldwork for Design looks at why ethnographic approaches have been turned to in the design of computing devices for the workplace, for the home and elsewhere. It presents a history of ethnography, both as it was practiced before computer science picked it up and since, most especially in the CSCW and HCI domains. It examines, further, the various ethnographic or 'fieldwork' frameworks currently popular, explaining and examining what each claims and entails. The focus of the book throughout is on the practical relationship between theory and practice, a relationship that is often...

With a Foreword by Alfred Kobsa.
The research on user modeling has developed a broad range of elaborated algorithms and techniques to support user adaptive applications with information about their users. Several empirical studies demonstrate their benefits in areas like education and training, online help for complex software, dynamic information delivery, etc. The main obstacles to wide-spread use of such systems have always been users' objections and to some extent laws regarding the usage of person-related data.

This book offers a comprehensive analysis of security requirements...

Software design is becoming increasingly complex and difficult as we move to applications that support people interacting with information and with each other over networks. Computer supported cooperative work applications are a typical example of this. The problems to be solved are no longer just technical, they are also social: how do we build systems that meet the real needs of the people who are asked to use them and that fit into their contexts of use. We can characterise these as wicked problems, where our traditional software engineering techniques for understanding requirements and...

Public and situated display technologies can have an important impact on individual and social behaviour and present us with particular interesting new design considerations and challenges. While there is a growing body of research exploring these design considerations and social impact this work remains somewhat disparate, making it difficult to assimilate in a coherent manner. This book brings together the perspectives of key researchers in the area of public and situated display technology. The chapters detail research representing the social, technical and interactional aspects of...

How do you design personalized user experiences that delight and provide value to the customers of an eCommerce site? Personalization does not guarantee high quality user experience: a personalized user experience has the best chance of success if it is developed using a set of best practices in HCI. In this book 35 experts from academia, industry and government focus on issues in the design of personalized web sites. The topics range from the design and evaluation of user interfaces and tools to information architecture and computer programming related to commercial web sites. The book...

TV viewers today are exposed to overwhelming amounts of information, and challenged by the plethora of interactive functionality provided by current set-top boxes. To ensure broad adoption of this technology by consumers, future Digital Television will have to take usability issues thoroughly into account. In particular, serious attention must be paid to facilitate the selection of content on an individual basis, and to provide easy-to-use interfaces that satisfy viewers' interaction requirements.

This volume collects selected research reports on the development of personalized...

Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user.

The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.

This book will help experts and designers in the...