Kategoria BISAC: Computers >> Management Information Systems

Chapters of this book offer a careful selection of the best contributions to the Italian Association for Information Systems (ItAIS) Annual Conference, that took place in Venice, San Servolo Island, in October 2007. The main goal of this book is to disseminate academic knowledge, both theoretical and pragmatic, in the information systems community. Recognizing the relevance of many different disciplines, the book takes an interdisciplinary approach to the subject of information systems, thus providing a comprehensive and current coverage of this important area.

ItAIS (http:...

Die Aussage, dass die Digitalisierung alle Medien ergreift, ist fast schon ein Gemeinplatz geworden. Aber in welcher Weise und mit welchen Konsequenzen diese Entwicklung auch die Welt von Film und Fernsehen verandert, daruber besteht noch keineswegs Klarheit. Bewegtbilder uber das Internet, Individualisierung der Unterhaltung, Neuausrichtung oder Umstrukturierung des Fernsehens, Durchsetzbarkeit von Video-Rechten, neuartige Geschaftsmodelle fur Multimedia - solche, fur die Zukunft von Kultur, Gesellschaft und Mediensektoren zentrale Problemstellungen und Trends wurden auf der Fachkonferenz...

Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT colleagues together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company. The viewpoints presented are based on the BT experience and on associated research and development. Service chain management is looked at both from the enterprise perspective and from the standpoints of the service professional and customer. The focus is on real-world...

Following on from Rob Davis successful introductory book, ARIS Design Platform: Getting Started with BPM, Rob now covers in detail some of the more advanced concepts of using ARIS Business Architect.

This is a practical how-to guide and contains tips, techniques and short cuts gained from practical experience and explains clearly how to use ARIS and why ARIS is a powerful tool for process modeling. Advanced concepts such as the following are presented in this reader-friendly and concise guide: - Matrix editor, - Find and query, - Model generation, - Method filters and method changes, -...

Modern economies depend on innovation. This book presents a theoretically grounded yet practical approach to designing viable business models for electronic services, including mobile ones, i.e. the STOF model and based on it the STOF method.

Information systems (IS) are the backbone of any organization today. This book deals with the question: how do these systems come into existence? It offers a unified approach to the management, methodology and technology of making of IS.