Kategoria BISAC: Business & Economics >> Training

Master frameworks, techniques, and tools for conducting meetings, leading sessions and workshops, and transferring knowledge through education and training. In addition to focusing on proven methods, this book contains many new and innovative ideas developed through decades of the author's experience. There are 12 chapters:

• Chapter 1, Facilitation Framework, classifies all facilitation types into four generic categories: Strategies and Solutions, Programs and Processes, Learning and Development, and Cooperation and...

The timeless guide to sales success has been revised to help you supercharge personal and team performance in a new economy

"People make buying decisions emotionally and justify them logically."

That shrewd insight from the first edition of this bestselling book has become a no-brainer among sales professionals. Now, the new edition of classic work that has helped millions of sales professionals take their career to new levels offers critical new insights, information, and tools for success in today's economy.

You Can't Teach a Kid to Ride a Bike at a...

This is an invaluable collection of reflections and experiences from world-class researchers undertaking Critical Management Studies (CMS).

The editors and contributors reflect on ethics and reflexivity in critical management research, and explore the identity of the critical researcher both as an individual and working within collaborative projects. Using contemporary accounts from those engaged in real world fieldwork they outline what critical management is, and explore its relationship to management research.

The book discusses the implications of critical management...

This edited volume aims to evaluate the promises of workplace learning by addressing the following related questions: What are current developments in theory that informs workplace learning research? How can learning in the workplace be measured? What is the impact of various organizational settings (e.g., team-based work and call centres) on workplace learning? Which are the promising new avenues for research? And which research-based recommendations can be made to boost learning opportunities in various work contexts? The topic is conceptualized as an interaction between the individual...

This is a reprint of ISBN 978-0-901357-46-5

Disasters: learning the lessons for a safer world is both a tribute to the victims of past safety failures and a warning against complacency and cutting corners today. It also recognises the achievements of health and safety professionals and others in learning the lessons of past mistakes. As Trevor Kletz has written, "Someone has paid the 'tuition fess'. There is no need for you to pay them again."

Illustrated throughout in colour, the book looks at over 90 accidents, incidents and safety failures. Some,...

The three conversations B2B sale pros must have with customers to control every step of long lead buying cycle

The most successful salespeople understand that they are fundamentally storytellers. The reality is that to succeed in sales, you need to master the art of customer conversation. The best story told in the best way will always win. Being remarkable and memorable in your conversations is very important--but it goes beyond great delivery. You must be able to articulate value.

The Three Value Conversations provides the tools and methods you need to...

Building and leading a successful team is one of the most valuable and rewarding management activities. This book explores why team working has become such a prevalent force in the global workplace and looks at the many different types of teams that now exist. It explores contemporary thinking on leadership, particularly situational leadership, action-centred leadership and ethical leadership and provides practical techniques to build teams and develop their performance.

By focusing on the educational and skill training institutions Japan has developed to generate human resources for modern industry, this book represents a new contribution to the historical analysis of Japan's modern economic growth. The authors concentrate on those large-scale industries that seem to pose the greatest challenges for an agrarian society, such as Japan was in the 1870's, in order to show how an economically less developed country becomes an advanced industrialized nation.

Originally published in 1980.

The Princeton Legacy Library uses the latest...