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Building Expertise: Cognitive Methods for Training and Performance Improvement
ISBN: 9780787988449 / Angielski / Twarda / 512 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This third edition of the classic resource, Building Expertise draws on the most recent evidence on how to build innovative forms of expertise and translates that evidence into guidelines for instructional designers, course developers and facilitators, technical communicators, and other human performance professionals. Ruth Colvin Clark summarizes psychological theories concerning ways instructional methods support human learning processes. Filled with updated research and new illustrative examples, this new edition offers trainers evidence-based guidelines to help them accelerate...
This third edition of the classic resource, Building Expertise draws on the most recent evidence on how to build innovative forms of expertise ...
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cena:
163,58 |
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101 Activities for Delivering Knock Your Socks Off Service
ISBN: 9780814414446 / Angielski / Miękka / 384 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Today's customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service(R) series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers' needs. Taking the unique position of seeing things from the customer's perspective, this collection of fun and enlightening exercises teaches customer...
Today's customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are pre...
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cena:
140,60 |
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The Diversity Training Activity Book: 50 Activities for Promoting Communication and Understanding at Work
ISBN: 9780814415368 / Angielski / Miękka / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. With our workforce becoming increasingly diverse, encouraging sensitivity and understanding in the workplace is a top priority for businesses everywhere. The Diversity Training Activity Book addresses such fundamental issues as change, communication, gender at work, and conflict resolution. Tested with hundreds of participants to ensure the appropriateness and effectiveness for a variety of diversity training needs, the simple activities in this book will help employees at all levels cope with cultural and gender differences and master new skills for communicating more effectively....
With our workforce becoming increasingly diverse, encouraging sensitivity and understanding in the workplace is a top priority for businesses everywhe...
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cena:
152,00 |
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The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
ISBN: 9780814415597 / Angielski / Miękka / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Successful organizations depend on training to keep them viable...but in today's belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, "The First-Time Trainer" is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens...
Successful organizations depend on training to keep them viable...but in today's belt-tightening economy, managers are often asked to become expert tr...
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cena:
87,38 |
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Instructional Design for Action Learning
ISBN: 9780814415665 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Training participants learn and retain more by relating lessons to their own on-the-job experiences. By using the strategies of "action learning" in their lesson design and presentation, trainers can ensure that learners absorb material deeply, in a way that lets them immediately use it in their jobs to get real, measurable results. Filled with examples of action learning techniques readers can implement in their training design and delivery, this book shows them how to: - Create fun and memorable activities that match participants' needs, learning styles, and levels of...
Training participants learn and retain more by relating lessons to their own on-the-job experiences. By using the strategies of "action learning" in t...
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cena:
152,00 |
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The Facilitator's Fieldbook
ISBN: 9780814420089 / Angielski / Miękka / 480 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Facilitator's Fieldbook has long been the go-to resource for novice and experienced facilitators alike. The book gives managers, trainers, and group leaders in any industry the step-by-step procedures, checklists, guidelines, samples, and templates they need to make any group work like a well-oiled machine. Comprehensive and practical, The Facilitator's Fieldbook covers all the key areas including establishing ground rules; planning meetings and agendas; brain storming; resolving conflict; making decisions; and helping groups optimize their time. The completely revised...
The Facilitator's Fieldbook has long been the go-to resource for novice and experienced facilitators alike. The book gives managers, trainers, ...
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cena:
190,01 |
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Fundamentals of Performance Improvement
ISBN: 9781118025246 / Angielski / Miękka / 704 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. -It does not matter what function you align... Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practi... |
cena:
412,91 |
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On Effective Leadership: Across Domains, Cultures, and Eras
ISBN: 9781137300690 / Angielski / Miękka / 254 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Using case studies from a wide range of fields and historical settings, On Effective Leadership seeks to explain why some leaders are effective, why many are not, and why only a very few are exceptional.
Using case studies from a wide range of fields and historical settings, On Effective Leadership seeks to explain why some leaders are effective, why m...
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cena:
483,04 |
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On Effective Leadership: Across Domains, Cultures, and Eras
ISBN: 9781137300706 / Angielski / Twarda / 254 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Using case studies from a wide range of fields and historical settings, On Effective Leadership seeks to explain why some leaders are effective, why many are not, and why only a very few are exceptional.
Using case studies from a wide range of fields and historical settings, On Effective Leadership seeks to explain why some leaders are effective, why m...
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cena:
402,53 |
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The Sage Dictionary of Quantitative Management Research
ISBN: 9781412935296 / Angielski / Miękka / 344 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. A must-have reference resource for qualitative management researchers, this dictionary contains over 90 entries covering the fundamentals of qualitative methodologies; covering both analysis and implementation.
Each entry gives an introduction to the topic, lists the key relevant features, gives a worked example, a concise summary and a selection of further reading suggestions. It is suitable for researchers and academics who need a handy and quick point of reference.
A must-have reference resource for qualitative management researchers, this dictionary contains over 90 entries covering the fundamentals of qualitati...
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cena:
286,61 |
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Study Skills for Business and Management: How to Succeed at University and Beyond
ISBN: 9781446266496 / Angielski / Miękka / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Want to stand out from the thousands of other business and management students when you graduate from university?
This comprehensive study skills book gives you all the tools and techniques needed to graduate with a better degree than you thought possible. Study Skills for Business and Management is written in an entertaining and non-patronising way and is filled with examples and case studies. With chapters on efficient and effective reading, working in groups, managing and writing essays and succeeding in exams, this textbook is written specifically with business and... Want to stand out from the thousands of other business and management students when you graduate from university?
This comprehensive study skills b... |
cena:
155,40 |
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No Tech Hacking: A Guide to Social Engineering, Dumpster Diving, and Shoulder Surfing
ISBN: 9781597492157 / Angielski / Miękka / 285 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Johnny Long's last book sold 12,000 units worldwide. Kevin Mitnick's last book sold 40,000 units in North America. As the cliche goes, information is power. In this age of technology, an increasing majority of the world's information is stored electronically. It makes sense then that we rely on high-tech electronic protection systems to guard that information. As professional hackers, Johnny Long and Kevin Mitnick get paid to uncover weaknesses in those systems and exploit them. Whether breaking into buildings or slipping past industrial-grade firewalls, their goal has always been the...
Johnny Long's last book sold 12,000 units worldwide. Kevin Mitnick's last book sold 40,000 units in North America. As the cliche goes, information...
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cena:
184,55 |
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Continuing Professional Development
ISBN: 9781843981664 / Angielski / Miękka / 176 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. To maximise enjoyment of work and life requires a continual response to the changing world in which we live. Are you living to work or working to live? What would you like to be doing? We need to look within at our latent skills and abilities and explore ways of building on our current talents and developing new aspects of ourselves. Continuing Professional Development explores the importance of continuing professional development (CPD) and the different methods that can be used to analyse development needs and create and implement a CPD plan. It provides practical guidance... To maximise enjoyment of work and life requires a continual response to the changing world in which we live. Are you living to work or working to l... |
cena:
230,06 |
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The Business Skills Handbook
ISBN: 9781843982180 / Angielski / Miękka / 536 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. How do you develop leadership skills or give a successful presentation? What difference can effective thinking and critical reading make to your performance? How can you get and stay organized to meet deadlines? The first book of its kind to cover all the business skills that students need at university and at work, The Business Skills Handbook covers all the practical, cognitive, technical and development skills that students need to succeed, from organising life and work to developing good writing and teamwork skills. Mapped to the learning outcomes of the CIPD... How do you develop leadership skills or give a successful presentation? What difference can effective thinking and critical reading make to your pe... |
cena:
255,62 |
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Leadership and Management Development
ISBN: 9781843982449 / Angielski / Miękka / 424 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. How do you measure managers and leaders? How do you assess their development needs? Leadership and Management Development covers these and other key topics that form the requirements for the CIPD Level 7 Advanced module of the same name. Retitled and revised to focus on leadership as well as management, the book includes multiple perspectives from those who have either experienced or provided leadership and management development alongside analysis and critique to help paint a full picture of the subject. Students will learn to analyse the concepts of leadership and... How do you measure managers and leaders? How do you assess their development needs? Leadership and Management Development covers thes... |
cena:
281,19 |
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Learning and Talent Development
ISBN: 9781843982500 / Angielski / Miękka / 392 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Written for the CIPD Level 7 Advanced module of the same name, Learning and Talent Development combines a clear and concise structure and writing style with an academic and critical approach to the subject. It analyses and evaluates a range of learning and talent development theories and strategies so students can learn how to take the lead and confidently initiate, develop and implement these strategies, interventions and activities in the workplace. Covering key topics such as the national and organizational context of learning and talent development, concepts... Written for the CIPD Level 7 Advanced module of the same name, Learning and Talent Development combines a clear and concise structure... |
cena:
281,19 |
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Presentation Skills for Technical Professionals
ISBN: 9781849280730 / Angielski / Miękka / 246 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book gives you invaluable tips on how to make your presentation clear and accessible, how to interact with your audience and how to retain their interest while keeping your anxiety under control.
This book gives you invaluable tips on how to make your presentation clear and accessible, how to interact with your audience and how to retain their ...
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cena:
99,78 |
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PRINCE2: A Pocket Guide: 2009
ISBN: 9789087535445 / Angielski / Miękka / 194 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Written by industry experts and thoroughly peer-reviewed by independent professionals, this Pocket Guide provides readers with a structured overview of the 2009 version of this widely used standard. This Pocket Guide can be used for preparation of the PRINCE2 2009 Edition Foundation exam.
Written by industry experts and thoroughly peer-reviewed by independent professionals, this Pocket Guide provides readers with a structured overview o...
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cena:
160,57 |
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Coaching Presence: Building Consciousness and Awareness in Coaching Interventions
ISBN: 9780749470579 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. One of the hallmarks of maturity as a coach is awareness of how your values, beliefs, and other factors affect your coaching interventions. It takes skill to notice these influences which can manifest both physically and mentally during coaching, while simultaneously ensuring a client focused approach. "Coaching Presence" examines how self-awareness can be built across key aspects of coaching practice, introducing a model that will help you make a conscious and deliberate choice for every approach or intervention that you use with your client. It explores how, by paying close attention... One of the hallmarks of maturity as a coach is awareness of how your values, beliefs, and other factors affect your coaching interventions. It take... |
cena:
168,69 |
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Developing Skills for Economic Transformation and Social Harmony in China: A Study of Yunnan Province
ISBN: 9781464800795 / Angielski / Miękka / 179 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The World Bank has a long history of investing in China's technical and vocational education and training (TVET), dating back to the 1963 Higher Education Project, which benefited selected tertiary TVET programs in project schools. The initial World Bank projects for TVET in China were designed mostly on the national level, supporting selected institutions in multiple provinces. Starting in 2006, based on strong analytical work and increased demand from various provinces, the World Bank began a direct policy dialogue with interested provinces, and in turn started supporting provincial level...
The World Bank has a long history of investing in China's technical and vocational education and training (TVET), dating back to the 1963 Higher Educa...
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cena:
121,40 |