The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals

ISBN-13: 9780814415597 / Angielski / Miękka / 2010 / 224 str.

Tom Goad

Opis

Successful organizations depend on training to keep them viable...but in today's belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques. Thoroughly revised, "The First-Time Trainer" is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Filled with real-world examples and dozens of field-tested tools, the book shows readers how to: Select media and delivery methods - Prepare and give effective presentations - Communicate with learners and get them involved - Ask the right kind of questions - Cope with behavior problems - Give and receive feedback - Put objectives to the test - And more Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.