Kategoria BISAC: Business & Economics >> Reference - General

In this major reference work, top scholars in the field of strategic management present major ideas and theories in the field drawing on their own research and special expertise.

• Offers complete coverage of the field of strategic management.
  
• Incorporates new ideas on strategy topics from leading scholars in the field.
  
• Edited by three of the World's leading management academics.

This volume is the sixth in an annual series in which top economists provide a concise and accessible evaluation of major developments in trade and trade policy.

• An accessible and highly digestible information source on current trade and policy developments at global, regional and national levels.
  
• Written by international and highly respected authors.
  
• Examines key issues pertinent to the multinational trading system, as well as regional trade arrangements and policy developmemnts at the national level.
  
• Also provides...

What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?
Thanks to over six years of ongoing research and an investment of $30 million, Arthur Andersen has created its Global Best Practices Database to uncover breakthrough thinking at world-class companies. Now, in Best Practices, Arthur Andersen for the first time shares its understanding of how more than forty best-practices companies focus on their...

Business is an indelible part of our culture, inspiring humor, deep insight, scorn, and even poetry. The Big Book of Business Quotations showcases more than five thousand short takes on business, covering the gamut from high finance to advertising, from the qualities of leadership to the impact of technology, ethics, strategy, and the will to succeed. From John D. Rockefeller to Will Rogers, Bella Abzug to Jack Welch, The Big Book of Business Quotations illuminates the art and folly of business through the observations, witticisms, and commentary of the writers, pundits, and...

Whatever is needed, from in-depth research material for a report or academic paper, to the telephone number of a company on the other side of the world or what is showing at the local cinema, this guide aims to help readers find the answer on the internet, faster and more easily. Rather than a directory, it is a simple-to-use guide that should develop readers internet skills by showing how to identify key words to search on, break through no document matching your query found, spot nuggets of gold amongst hundreds of sites, use electronic agents to find material for you, and make use of...

Professional's Handbook of Financial Risk Management is a major reference work in finance. A complete practical reference book covering all aspects of financial risk management including an in-depth look at operational risk management, regulation, risk-based capital, and risk adjusted performance measurement. The book focuses on practical financial risk management techniques and solutions, and is designed to guide the risk professional step-by-step through the implementation of a firm-wide risk management framework.

This book covers the various roles of the risk management...

Drawing on articles from the fields of information, library science and business management, this text focuses on the theme of knowledge and libraries' new role within corporations in the late 1990s.

This yearbook is designed as an anthology and reference for people in any type of organization who are seeking to implement knowledge management techniques. It includes a wide variety of current articles. It covers the nature of knowledge and its management, knowledge-based strategies, knowledge management and organizational learning, and knowledge tools, techniques and processes. The reference section includes a directory of knowledge management (KM) resources on-line, a directory of publications dealing with KM, a directory of organizations dealing with KM, quotes on KM, and a glossary of...

The Handbook of Loss Prevention and Crime Prevention, Fourth Edition, is the most comprehensive reference of its kind, covering the latest information on every topic from community-oriented policing to physical security, workplace violence, CCTV, information security, homeland security, and a host of specialty areas.

The handbook shows how to prevent or minimize corporate losses, including security breaches, theft, and lack of resources due to natural or man-made disaster. This revised volume brings together the expertise of more than forty security and crime prevention...

'The Handbook of Marketing is differentOC that Barton Weitz and Robin Wensley are its editors should suggest something out of the ordinary. A glance at the contributors (e.g., Wilkie. Webster, Day, Shocker, Keller, Hauser, Winer, Stewart. Parasuraman. Zeithaml) puts the matter to rest.

- Journal of Marketing

The book fills a major void in the marketing literature on marketing management and will serve the discipline for many years to come'

- Journal of Marketing Research

'This text achieves the rare goal of covering marketing clearly and deeply, with no unnecessary examples or...

'An impressive achievement. Dave Boje's book deals with the complex issue of organizational narrative in a lively yet authoritative way. A major contribution to advancing organizational theory as a multi-voiced methodology' - John Hassard, Manchester School of Management, UMIST

An impressive achievement. Dave Boje's book deals with the complex issue of organizational narrative in a lively yet authoritative way. A major contribution to advancing organizational theory as a multi-voiced methodology' - "John Hassard, Manchester School of Management, UMIST

Communicating Effectively For Dummies shows you how to get your point across at work and interact most productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations.

Whether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your...

This is the preeminent and most authoritative annual report and forecast on the Chinese economy, now ranked among the three largest economies in the world as well as one of the most swiftly changing. Researched and written by a quasi-official organ of the Chinese government, it devotes many chapters to structural reforms that are drawing attention around the world. Coverage includes general forecasts and policy analyses on the Chinese economy, reports on specific regions within China including Hong Kong, reviews of the global economic situation, and prospects for the future of China.

Now fully revised and expanded, this is the only available bibliography on the subject of "land-lockedness" and its effects on economic development. Reflecting its expanded title, this new edition includes not only updated information on the plight of land-locked countries, but also their current levels of economic development and their role in international law, such as the International Law of the Sea, Kyoto Protocol on Greenhouse Gas Emissions, and international pipeline agreements. The volume lists thousands of primary and secondary source materials for research, including books,...

Business Plans Handbook is a collection of actual business plans compiled by entrepreneurs seeking funding for small businesses throughout North America. For those looking for examples of how to approach, structure and compose their own business plans, the Handbook presents 24 sample plans taken from businesses in the manufacturing, retail and service industries -- only the company names and addresses have been changed. Typical business plans include type of business; statement of purpose; executive summary; business/industry description; market; product and production; management/personnel;...

Business Plans Handbook is a collection of actual business plans compiled by entrepreneurs seeking funding for small businesses throughout North America. Each volume presents approximately 25 sample plans taken from businesses in the manufacturing, retail and service industries -- only the company names and addresses have been changed.

Empower Your Business to Succeed by Learning

?How Organizations Learn gets to the practicalities and realities of organizational learning. This is not a fad; it's the outline of effectiveness for organzations of the future.?

?Parick Canavan, corporate vice president and director of global leadership & organization development, Motorola

In this essential volume, authors DiBella and Nevis outline exactly what it means to be a learning organization. And they offer sound advice on how to increase the learning capabilties of your own company. Here you will...

Get immediate answers to your toughest workplace questions

In our information-flooded workplace, smart managers, supervisors, administrators, and executives need to get the right answers to their questions--in a hurry The Smart Manager's F.A.Q. Guide is a handy reference that draws on a wealth of information from workshops, training sessions, and consulting interventions that have a proven track record.

You'll get practical solutions to your toughest workplace questions such as:
* How can I guarantee customer satisfaction?
* What questions should I ask...

Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group facilitators, including chapters on

• Creating positive ongoing client...