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Selling by Phone: How to Reach and Sell to Customers in the Nineties
ISBN: 9780070523760 / Angielski / Miękka / 288 str. This text features the specific skills and techniques of selling effectively over the phone. It emphasizes consultative selling rather than product selling and gives tips on how consultative selling can be initiated, developed and continued over the phone, using specific techniques and strategies. The book is designed for sales people in any industry who sell any product.
This text features the specific skills and techniques of selling effectively over the phone. It emphasizes consultative selling rather than product se...
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cena:
99,29 zł |
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Interconnecting the Network of Networks
ISBN: 9780262140720 / Angielski / Twarda / 375 str. This book describes the transformation of telecommunications from national network monopolies to a new system, the "network of networks," and the glue that holds it together, interconnection. By their very nature, monopoly-owned networks provided a small number of standardized, nationwide services. Over the past two decades, however, new forces in the world economy began to unravel this traditional system. The driving force behind the change was the shift toward an information-based economy. Especially for large organizations, the price, control, security, and reliability of... This book describes the transformation of telecommunications from national network monopolies to a new system, the "network of networks," and the g... |
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cena:
46,36 zł |
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Developments in the Call Centre Industry: Analysis, Changes and Challenges
ISBN: 9780415357029 / Angielski / Twarda / 205 str. Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon. Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area... |
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cena:
587,73 zł |
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Teleselling: A Self-Teaching Guide
ISBN: 9780471115670 / Angielski / Miękka / 240 str. Discover the best techniques to maximize your sales
Here is a proven, detailed selling system that gives you the tools you need to improve your sales results. Written by Jim Porterfield, an experienced marketing consultant, this accessible and easy-to-follow guide shows you how to grab your listener's attention over the phone--and effectively close the deals you want. Fully updated to reflect the latest research about what really works for telesellers, Teleselling is packed with examples, tips, and exercises that will help you: * Design your own successful... Discover the best techniques to maximize your sales
Here is a proven, detailed selling system that gives you the tools you need to improv... |
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cena:
88,12 zł |
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Guerrilla Teleselling
ISBN: 9780471242796 / Angielski / Miękka / 279 str. The first book to apply guerrilla sales and marketing tactics to the unique, high-pressure environment of electronic communications, this groundbreaking resource is packed with valuable tips, expert advice, and insider secrets on finding, closing, and increasing sales by phone and fax as well as via e-mail and the Internet.
The first book to apply guerrilla sales and marketing tactics to the unique, high-pressure environment of electronic communications, this groundbreaki...
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cena:
106,67 zł |
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Dialing for Dollars: A Complete Inside Guide Into the Underworld of Telemarketing for the Consumer and the Entrepreneur!
ISBN: 9780595204168 / Angielski / Miękka / 420 str. |
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cena:
122,83 zł |
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Selling by Telephone: From Cold Calling to Hot Profit
ISBN: 9780749436827 / Angielski / Miękka / 160 str. Call centers are one of the expanding industries of the 21st century and telesales is an important component of that business. An increasing number of companies are looking to improve their sales through telephone selling and are establishing their own call centers or telesales units. ""Selling by Telephone"" provides accessible advice on how to maximize sales by using the correct techniques, and also deals with the practicalities of setting up a telesales or telemarketing unit. Chris de Winter pinpoints where mistakes are made and shows you how to get the most out of telephone selling by...
Call centers are one of the expanding industries of the 21st century and telesales is an important component of that business. An increasing number of...
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cena:
123,08 zł |
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Telephone Pirates: The 99% True Confession of a Reformed Telemarketer
ISBN: 9780759699533 / Angielski / Miękka / 336 str. During the 1970s and 80s telemarketing companies had a free rein to rape and pillage businesses from coast to coast. This is the uncensored odyssey of a man of conscience, seduced by this unconscionable industry, to regain his self-respect.
During the 1970s and 80s telemarketing companies had a free rein to rape and pillage businesses from coast to coast. This is the uncensored odyssey of...
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cena:
112,98 zł |
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Telephone Pirates: The 99% True Confession of a Reformed Telemarketer
ISBN: 9781403344915 / Angielski / Twarda / 336 str. |
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cena:
167,14 zł |
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Telemarketing Success
ISBN: 9781413464412 / Angielski / Miękka / 116 str. It all begins with a phone call. The idea behind this book is to offer the reader a step by step point of reference on telemarketing. A
It all begins with a phone call. The idea behind this book is to offer the reader a step by step point of reference on telemarketing. A
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cena:
86,84 zł |
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Designing the Best Call Center for Your Business, 2nd Edition
ISBN: 9781578203130 / Angielski Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth co...
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cena:
195,86 zł |
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Strategies for Success in the New Telecommunications Marketplace
ISBN: 9781580531429 / Angielski / Twarda / 346 str. In today's crowded and confusing telecom marketplace, determining the right strategic direction is the key to differentiating one telecommunications company from the pack and to attracting and retaining the best customers. Authored by a recognized expert in the field, this practical book provides specific tools for determining the best strategic direction for a company.
In today's crowded and confusing telecom marketplace, determining the right strategic direction is the key to differentiating one telecommunications c...
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cena:
376,35 zł |
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You Can Sell Anything
ISBN: 9780671765927 / Angielski / Miękka / 140 str. What would happen if you put a half-million-dollar computer, a $200,000 Rolls Royce, and a $10,000 Salvador Dali work of art together? You'd be looking at three very pricey items that can be sold by telephone with the techniques developed by international telemarketing expert Dr. Gary S. Goodman.
What would happen if you put a half-million-dollar computer, a $200,000 Rolls Royce, and a $10,000 Salvador Dali work of art together? You'd be lookin...
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cena:
49,43 zł |
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Essentials of Business Research Methods
ISBN: 9780765626318 / Angielski / Miękka / 576 str. Managers increasingly must make decisions based on almost unlimited information. How can they navigate and organize this vast amount of data? Essentials of Business Research Methods provides research techniques for people who aren't data analysts. The authors offer a straightforward, hands-on approach to the vital managerial process of gathering and using data to make clear business decisions. They include such critical topics as the increasing role of online research, ethical issues, data mining, customer relationship management, and how to conduct information-gathering activities more...
Managers increasingly must make decisions based on almost unlimited information. How can they navigate and organize this vast amount of data? Essentia...
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cena:
220,35 zł |
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The Ultimate Book of Phone Scripts
ISBN: 9781935602057 / Angielski / Miękka / 238 str. Are you looking for a way to be more successful selling your products and services over the phone? If you use the phone to cold call, set appointments, follow up with leads or close business, then this book is for you Packed with over 200 word for word, proven and up to date scripts, the Ultimate Book of Phone scripts will instantly make you more effective as you learn to breeze past gatekeepers, easily connect with decision makers and qualify and close more business over the phone. In it you'll learn:
Are you looking for a way to be more successful selling your products and services over the phone? If you use the phone to cold call, set appointments...
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cena:
219,82 zł |
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How to Survive (& Thrive) in a Call Centre
ISBN: 9783000352218 / Angielski / Miękka / 238 str. "Alison Mathiebe has written a book that is clear, concise and comes from evident practical experience. It is certain to boost the confidence and success of those just entering (or considering) the profession, and is a great go-to resource for established call centre agents." Brad Cleveland bradcleveland.com/blog Author, Call Center Management on Fast Forward (ICMI Press) "How To Survive (& Thrive) in a Call Centre by Alison Mathiebe is a very welcome contribution which will help call centres to guide, support and inform new and existing call centre staff. In particular, it would prove a...
"Alison Mathiebe has written a book that is clear, concise and comes from evident practical experience. It is certain to boost the confidence and succ...
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cena:
78,14 zł |
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The Art of Cold Calling
ISBN: 9781466450226 / Angielski / Miękka / 130 str. The Art Of Cold Calling is about not only how to achieve success with cold calling in business terms but also about how to achieve fulfillment in cold calling as a daily activity in life. The goal of the writer is to show his readers the importance of creating fulfillment because that is the way to become sucsessfull. And just as a cold caller needs to do a large amount of calls to succeed in setting satisfying numbers of appointments, it is necessary to be fulfilled and find joy and satisfaction in the continueing process of cold calling. Just like practicing the art of painting it is...
The Art Of Cold Calling is about not only how to achieve success with cold calling in business terms but also about how to achieve fulfillment in cold...
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cena:
86,75 zł |
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The Portable Sales Coach
ISBN: 9781927483275 / Angielski / Miękka / 178 str. |
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cena:
74,26 zł |
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Coffee's for Closers: The Best Real Life Sales Book You'll Ever Read
ISBN: 9781909395534 / Angielski / Miękka / 166 str. In the current marketplace it's key to always be on the top of your game: on every sales opportunity. This book contains hundreds of practical ideas and real like techniques that can help you: - Prospect more effectively with key decision makers. - GAIN MORE REFERRALS. - Built rapport and be adaptable. - HANDLE EVERY OBJECTION. Close more business over the phone and in the field. - MANAGE YOUR TIME MORE EFFECTIVELY. This book is perfectly suited for sales professionals, sales managers, sales directors and business owners that want to consistently stay one step ahead of the competition. Tony...
In the current marketplace it's key to always be on the top of your game: on every sales opportunity. This book contains hundreds of practical ideas a...
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cena:
119,83 zł |
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The It Marketing Crash Course: How to Get Clients for Your Technology Business
ISBN: 9781482714036 / Angielski / Miękka / 150 str. The IT Marketing Crash Course will help you grow your technology business. If you provide managed services, web/mobile application development, software development, cybersecurity or network services, this book will show you how to generate more qualified leads and close more sales. What people are saying: "Raj is a superstar marketer whose strategies I've followed and written about for years. Now he shares his techniques for success with you in this entertaining book. I'm confident his proven ideas will benefit your business." - David Meerman Scott, international bestselling author of The...
The IT Marketing Crash Course will help you grow your technology business. If you provide managed services, web/mobile application development, softwa...
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cena:
64,94 zł |
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