Kategoria BISAC: Business & Economics >> Management Science

Individual adaptability to changes at work refers to an individual's response to new demands or ill-defined problems created by uncertainty, complexity, mergers, and any rapid change in the work situation. Today, one of the key factors for an individual's success is said to be adaptability. In the past two decades there has been increasing interest in the research on individual adaptability, and this is one of the first academic volumes to look at this important topic. Specific contexts examined include work-family conflict, retirement, career management and intercultural interaction at...

Individual adaptability to changes at work refers to an individual's response to new demands or ill-defined problems created by uncertainty, complexity, mergers, and any rapid change in the work situation. Today, one of the key factors for an individual's success is said to be adaptability. In the past two decades there has been increasing interest in the research on individual adaptability, and this is one of the first academic volumes to look at this important topic. Specific contexts examined include work-family conflict, retirement, career management and intercultural interaction at...

Every company is recognizing the critical importance of protecting its customer base by raising the bar of its customer service prowess. This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels. In addition, the book will focus on how technology can be used in customer service relationships that will enhance customers' loyalty. As companies grow internationally, the book will also...

This book provides students with an in-depth understanding of the concepts, frameworks and processes used to analyze and present visual data for better decision-making. Expert contributors provide guidance in translating complex concepts from large data sets and how this translation drives management practice.

The book s first part provides a descriptive consideration of state-of-the-art science in visual design. The second part complements the first with a rich set of cases and visual examples, illustrating development and best practice to provide students with real-world context....

This book provides students with an in-depth understanding of the concepts, frameworks and processes used to analyze and present visual data for better decision-making. Expert contributors provide guidance in translating complex concepts from large data sets and how this translation drives management practice.

The book s first part provides a descriptive consideration of state-of-the-art science in visual design. The second part complements the first with a rich set of cases and visual examples, illustrating development and best practice to provide students with real-world context....

Ever since Schumpeter s groundbreaking work there has been a plethora of new research seeking to extend the direction and dynamics of innovation. Using a rich account of detailed interviews, this book offers new evidence on how latecomers have successfully caught up and leapfrogged incumbent firms.

Catching Up and Leapfrogging: the new latecomers in the integrated circuits industry explores how technological transitions affect latecomer catch-up strategies, and vice versa, in a high technology industry. It looks to the East Asian latecomers who, towards the end of the...

Social Sciences and Interdisciplinary Behavior contains papers that were originally presented at the 4th International Congress on Interdisciplinary Behavior and Social Science 2015 (ICIBSoS 2015), held 22-23 October 2015 at The Institute of Management, Economics and Finance of the Kazan Federal University, Kazan, Russia and 7-8 November 2015 in Arya Duta Hotel, Jakarta, Indonesia. The contributions deal with various interdisciplinary research topics, particularly in the fields of social sciences, education, economics and arts. The papers focus especially on such topics as language,...

Ace the GMAT is based on a simple but powerful observation: Test-takers who score high on the GMAT exam do so primarily by understanding how to solve a finite number of the most important, recurring problems that appear on the GMAT. What are these important, recurring problems? The answer to this question is the basis of this book. This manual provides in-depth analysis of over 200 all-star problems that are key to mastering the seven major GMAT problem types including Problem Solving, Data Sufficiency, Sentence Correction, Critical Reasoning, Reading Comprehension, Analytical...

The intention for this book is to present the resistance to change phenomenon from a new perspective. The term resistance is complex and very often misinterpreted. Change leaders should adapt their perspectives on this subject and try to see resistance from a positive angle as well. By just changing the prospect of analyzing it, managers could experience a greater success in implementing new changes and effectively attract more employees onto their side.

Instead of trying to eliminate or suppress employees' resistance, managers should rather use their reactions in a positive framework....