Kategoria BISAC: Business & Economics >> Management Science

Managing IT Performance to Create Business Value provides examples, case histories, and current research for critical business issues such as performance measurement and management, continuous process improvement, knowledge management, risk management, benchmarking, metrics selection, and people management. It gives IT executives strategies for improving IT performance and delivering value, plus it guides them in selecting the right metrics for their IT organizations. Additionally, it offers knowledge management strategies to mature an organization, shows how to manage risks to...

Intelligent Enterprise Technologies guides IT and business executives through the exploding number of technologies that create an intelligent enterprise that is agile and highly competitive. The book begins by examining human intelligence and how the Internet and neural networks relate to it. The book then examines different types of intelligence, such as social, contextual, search, and physical intelligence and the technologies that emulate them. These technologies include social networking, search engines, data analytics, location services, and the Internet of Things....

Based on interviews with more than 150 CIOs, IT/business executives, and academic thought leaders, The Strategic CIO: Changing the Dynamics of the Business Enterprise provides insight, success stories, and a step-by-step methodology to transform your IT organization into a strategic asset that drives customer value, increases revenues, and enhances shareholder wealth.
The book details how strategic CIOs from FedEx, Procter & Gamble, McKesson, and other leading companies transformed...

Organizations find that a performance gap exists between sustainability vision and benefits realization. Effecting transformational change requires incorporating sustainability into organization s culture including policies, processes, and people. Although they are often overlooked, project management professionals and HR professionals are valuable organizational resources for driving sustainable transformation. This book lays out a framework to improve sustainability integrations including case studies, lessons learned, best practices, and tools and templates to facilitate transforming...

Whether you're a small or mid-size organization, managing operations can be challenging. This book provides greater insight into the methods, techniques, and tools that can be used against a well-proven organizational improvement framework. This book offers readers an opportunity to understand how to manage their businesses via the Baldrige framework, defines methods that they can use to improve operations, and ensures that those methods are appropriate and aligned to meet their needs. The tools in this book are proven and practical, but innovative methods developed by internal teams are...