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Call Center Continuity Planning
ISBN: 9780367455736 / Angielski / Miękka / 444 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the millions. Call Center Continuity Planning shows you how to plan for - and avoid - service interruptions through disasters large and small. This book will show you how to deal with everything from power outages to major hurricanes. Should you use external Call Volume Management (CVM) solutions such as pre-established procedures for disaster call routing? Or, should you use internal solutions such as planning for a company cold site, virtual call center,...
A disruption in your call center operation can conceivably cost you hundreds of thousands of dollars. And multiple disruptions can cost in the million...
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cena:
276,84 |
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Negotiation
ISBN: 9781400222247 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
56,97 |
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Steigerung der Kundenzufriedenheit durch den Einsatz von Chatbots
ISBN: 9783346075260 / Niemiecki / Miękka / 40 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
171,21 |
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#Resolve to Evolve: How Being Personal about Business Can Help It Grow
ISBN: 9781946633354 / Angielski / Twarda / 168 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
94,98 |
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Engagement of Intercultural Project Customers: A Relational Model
ISBN: 9783030394844 / Angielski / Twarda / 263 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
402,53 |
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Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior
ISBN: 9781799822202 / Angielski / Twarda / 325 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Unprecedented changes in consumer shopping habits pose major challenges for retailers who need to consider the multidimensional nature of shopping in order to design and provide engaging consumer experiences. The intersection between in-store and online shopping is also fundamental to meet the fast-changing consumer behavior. Comprehending how environmental and sensory dimensions, leisure, entertainment, and social interactions influence shopper emotions may enhance the shopping experience. Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior is an essential reference...
Unprecedented changes in consumer shopping habits pose major challenges for retailers who need to consider the multidimensional nature of shopping in ...
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cena:
1150,54 |
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Ganzheitlicher Produktentstehungsprozess Für Die Zulieferindustrie
ISBN: 9783662585221 / Niemiecki / Twarda / 446 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
413,81 |
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Engaging Brands: A Customer-Centric Approach for Superior Experiences
ISBN: 9781138587014 / Angielski / Miękka / 258 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
189,41 |
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Fast-Track Your Business: A Customer-Centric Approach to Accelerate Market Growth
ISBN: 9780971008625 / Angielski / Miękka / 228 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
71,80 |
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Lean Six Sigma: The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for Increased Effic
ISBN: 9781647482480 / Angielski / Twarda / 102 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
113,99 |
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Kanban: La guía definitiva de la metodología Kanban para el desarrollo de software ágil
ISBN: 9781647482817 / Hiszpański / Twarda / 90 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
113,99 |
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Scrum: How to Use the Agile Framework Called Scrum to Produce Faster While Increasing Quality
ISBN: 9781647483128 / Angielski / Twarda / 106 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
113,99 |
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Kanban: The Ultimate Guide to Kanban Methodology for Agile Software Development
ISBN: 9781647483517 / Angielski / Twarda / 82 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
113,99 |
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Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
ISBN: 9780999624876 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
70,32 |
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Music, Markets and Consumption
ISBN: 9781908999511 / Angielski / Twarda / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This is one of the first academically rigorous texts covering the whole topic of popular music as a major market, and its marketing and in the contemporary connected world. There are books written by popular music commentators but Music, Markets and Consumption aims to give a fully international and scholarly analysis integrating the unique popular music sector both within arts marketing and current marketing and consumption theories. It will give the student and specialist a full overview and coverage of music, marketing and cultural policy, and the emerging academic study of the sector. It...
This is one of the first academically rigorous texts covering the whole topic of popular music as a major market, and its marketing and in the contemp...
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cena:
588,05 |
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Music, Markets and Consumption
ISBN: 9781908999528 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This is one of the first academically rigorous texts covering the whole topic of popular music as a major market, and its marketing and in the contemporary connected world. There are books written by popular music commentators but Music, Markets and Consumption aims to give a fully international and scholarly analysis integrating the unique popular music sector both within arts marketing and current marketing and consumption theories. It will give the student and specialist a full overview and coverage of music, marketing and cultural policy, and the emerging academic study of the sector. It...
This is one of the first academically rigorous texts covering the whole topic of popular music as a major market, and its marketing and in the contemp...
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cena:
214,71 |
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Subscription Marketing: Strategies for Nurturing Customers in a World of Churn
ISBN: 9780999624883 / Angielski / Twarda / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
110,23 |
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Customer satisfaction towards e-banking services offered by NEPAL SBI Bank LTD: A Case Study of Nepalese Commercial Bank
ISBN: 9783346068958 / Angielski / Miękka / 24 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
145,68 |
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The Hidden Psychology of Social Networks: How Brands Create Authentic Engagement by Understanding What Motivates Us
ISBN: 9781260460223 / Angielski / Twarda / 304 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
110,67 |
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Engaging the Heart in Business: A Revolutionary Market Approach Based on Love
ISBN: 9781138610781 / Angielski / Twarda / 174 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
704,38 |