Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a...