Handbook of Public Information Systems

ISBN-13: 9781439807569 / Angielski / Twarda / 2010 / 520 str.

Christopher M Shea;G. David Garson

Opis

Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital. The third edition provides further insight into significant issues such as:

• Network governance
• Cross organizational integration and operability
• Enterprise architecture design, development, and management
• The impact of information technology on government service delivery

With articles contributed by experts in the field, the coverage includes 21^st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users. The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.

Delivering IT projects on time and within budget while maintaining privacy, security, and accountability is one of the major public challenges of our time. The Handbook of Public Information Systems, Second Edition addresses all aspects of public IT projects while emphasizing a common theme: technology is too important to leave to the technocrats. Doing so imperils democratic values and is poor public management, jeopardizing strategic planning, policy development, and the mobilization of human capital.

The handbook points the way to successful execution of IT projects by offering 39 contributed articles by experts in the field. Content includes introductory material that addresses 21st century public information systems, modern IT needs, and the development of e-government. It follows with an examination of the growth and use of information technology within and among government agencies and organizations. The book addresses current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.

Spis treści

Introduction                        
An Introduction to Public Information Systems, C.M. Shea 
Public Information Technology and e-Government: An Historical Timeline, G.D. Garson
Policy Environments and Issues
Tide of Security Secrecy, Tide of Transparency: The G.W. Bush and Obama Administrations, 2001-2009,  J. Lewis
From Electronic FOIA (EFOIA) to e-Government: the Development of Online Official Information Services, 1985-2009, J. Lewis  
Citizen Participation and Direct Democracy through E-Networking: Possibilities and Experience, C. Scavo and Y. Kim
Revenge of the Jammie Surfers: The Inevitable Clash of E-governance and Informational Privacy Over Online Court Records, C.N. Davis
Intellectual Property for Public Managers, R.J. Cole and M.J. Frisby
When Public Information Systems Becomes a Crime Scene: An Overview of Forensic Considerations in Incident Response, P.C. Christian
The Development of Electronic Journal Infrastructure, P.M. Webster
Managing IT in Florida: Consequences and Aftermath of the Bush Era, D.H. Coursey and J. Killingsworth
Policy Research                     
E-Government as a Public Management Reform: The Experience in the States, G. Streib and K. Willoughby    
An Assessment of the Value of County Web Sites in New York State, E. Downey    
Advancing E-Governance at the Community Level:  Creating an Informaton Chain Reaction with Neighborhood Information Systems, S. Hwang and M.C. Hoffman
Organizational Issues & Management Applications                             
The State of Federal Information Technology Management Literature: Is Public Administration Relevant? S.H. Holden    
Electronic Data Sharing in Public Sector Agencies, I.B. Vann
Time and Technology: Addressing Changing Demands, D. Carr  
Understanding Large-scale Project Failure:  The Contribution of Organizational Change, Collaboration and Leadership, M. Goodyear, M.R. Nelson, and L. Williams
Strategies for Managing Health Information Technology Projects, M. Stonis           
Management Applications of Statistical Analysis Software, T.R. Carr        
Public Safety Information Systems at Work: A Case Study of the Capital Wireless Integrated Network, S. Cheng, M.A. Thibault, and R.R. Stough
Organizational Research                          
Implementing Virtual Collaboration at the Environmental Protection Agency, J. Mahler and P.M. Regan
E-Government Competencies: Looking Beyond Technology, T. Schuppan           
Electronic Governance:  Virtual Locals and Cosmopolitans and the Social Production Of Segregated Academic Community, L.M. Mulkey and W.L. Dougan     
Performance Reporting                               
Transparency and Analysis in Public Budgeting, C. Grafton and A. Permaloff     
Performance Reporting Requirements for Information Technology and E-government Initiatives, P.R. Mullen       
Information Technology and Public Performance Management: Examining Municipal E-Reporting, A. Schatteman      
The Challenges of Integrating Disparate Performance Data on a Governmental Website, T.J. Greitens and L. Roberson
Information Systems, Accountability, and Performance in the Public Sector: A Cross-Country Comparison, R.L. Orelli, E. Padovoni, and E. Scorsone
Conclusion                                  
Advancing Public Information Systems Research: Clarifying Concepts and Testing Model, C.M. Shea  

O autorze

Judith Graham, Alison Kelly, Christopher M Shea, G. David Garson