This edition of a bestseller covers best practices, organizational responsiveness, market orientation, and strategic planning issues that lead to profitable and world-class customer service.
This edition of a bestseller covers best practices, organizational responsiveness, market orientation, and strategic planning issues that lead to prof...
![Superior Customer Value: Strategies for Winning and Retaining Customers [With DVD] Weinstein, Art 9781439861288 0](/9781439861288_superior_customer_value_strategies_for_winning_and_retaining_customers_with_dvd.jpg "Superior Customer Value: Strategies for Winning and Retaining Customers [With DVD]")
