The national cargoes of Vietnam have increased dramatically over the last few years. To meet the demand of freight transport, strategic attention has been paid to the development of intermodal transport and door- to- door services. Yet the current investments in this area are not up to their potential. On the other hand, very few local businesses are capable of providing a complete shuttle service. Based on a theoretical background, the empirical part examines the case chain in chronological order. Firstly, a sketching of the transport case and a brief description of freight forwarding...