Through this compact textbook, you will learn in an entertaining way about the most important form of human communication - the personal conversation - and its essential facets. It focuses primarily on communication in a professional context, but the principles can of course also be applied to other areas of life: Learn how we communicate not only with the spoken word, but also with our bodies, how we establish contact with our conversation partners, and how we achieve that other people feel like and are interested in talking to us.
This book is a translation of the...
Through this compact textbook, you will learn in an entertaining way about the most important form of human communication - the personal conve...
Learn the basics and techniques of a special form of conversation in this descriptive textbook: facilitation. Find out how facilitation supports communication and cooperation in groups and unleashes the potential existing in the group.
This book is a translation of the original German 1st edition Sag mal: Wo geht’s lang und wie kommen wir dahin? by Ulf Lubienetzki & Heidrun Schüler-Lubienetzki, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2020. The translation was done with the help of artificial intelligence (machine...
Learn the basics and techniques of a special form of conversation in this descriptive textbook: facilitation. Find out how facilitation supports co...
This book helps professionals deal with difficult or even dangerous colleagues, employees or superiors. Some people poison the working atmosphere, make other people ill and cost their companies a lot of money. Often the cause lies in a psychological disorder, we are then often dealing with narcissists or psychopaths, but usually the destructive behavior is not (yet) based on a psychological disorder. This book introduces a collective term for such people - it calls them "toxic people" - and helps both those affected and those responsible in companies and organizations to recognize them, to...
This book helps professionals deal with difficult or even dangerous colleagues, employees or superiors. Some people poison the working atmosphere, mak...
