This book explores how the rapid integration of call centres into the circuits of global capitalism over the past quarter century has produced striking shifts in the composition of labour forces across the world. The author draws on field research in Atlantic Canada, Ireland, Italy, and New Zealand to investigate the contested rise of the transnational call centre workforce from the perspective of the labour conflicts, collective organizing and counter-subjectivities produced along the digital assembly lines. Moving beyond depictions of call centre labour as either entirely liberated or...