Many of the challenges faced in todays workplace can be directly attributed
to the lack of basic social or emotional skills, where people fail to
communicate, motivate, or deal with stress and conflict appropriately.
Emotions are at the core of all successful human interactions and endeavours.
organizations work more effectively if they have people who can perceive,
identify, and manage their collective emotions, which is referred to as
emotional intelligence. Dialogue, which relies on emotional intelligence, is a
process that changes the way we think and make new meaning together.
This study...