Social scientists sometimes seem not to know what to do with religion. In the first century of sociology's history as a discipline, the reigning concern was explaining the emergence of the modern world, and that brought with it an expectation that religion would simply fade from the scene as societies became diverse, complex, and enlightened. As the century approached its end, however, a variety of global phenomena remained dramatically unexplained by these theories. Among the leading contenders for explanatory power to emerge at this time were rational choice theories of religious behavior....

The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it.

Because poor initial problem definition can (and often does) undermine the problem-solving process, Ammerman places special emphasis on this area to build a solid foundation for effective analysis. He also provides guidance on preparing the final report.The need for clear documentation on dealing with problems makes this book especially...