This open access book explains why, in today's economy, companies need to implement artificial intelligence (AI) in a responsible and ethical way and how they can go about doing so. Business use of AI can produce tremendous insights and benefits. But it can also invade privacy, perpetuate bias, and produce other harms that injure people and damage business reputation.The authors interviewed and surveyed AI ethics managers at leading companies. They asked why these experts see AI ethics as important, and how they seek to achieve it. This book conveys the results of that research on a concise,...