This book introduces quality concepts, definitions of quality assurance and development and its main tools and instruments. It discusses the question why quality management (QM) is an important concept for higher education institutions and the possibilities to setup a quality management system.
This book introduces quality concepts, definitions of quality assurance and development and its main tools and instruments. It discusses the question ...
This course book summarises what is important for a working quality management system and shows how to close quality loops (which refer to the cyclic quality management logic of plan-do-check-act). It focuses more in detail on the linkage between quality management and decision-making processes and it analyses the functions of involved parties and existing limits of their actions. In doing so, readers will get an insight to communication and implementation strategies that are relevant to develop change processes at higher education institutions.
This course book summarises what is important for a working quality management system and shows how to close quality loops (which refer to the cyclic ...
Ce livre introduit concepts de qualite, definitions de l'assurance et du developpement de la qualite et ces principaux outils et instruments. Il discute la question pourquoi la gestion de la qualite est un concept important pour les etablissements d'enseignement superieur et les possibilites d'etablir un systeme de gestion de la qualite.
Ce livre introduit concepts de qualite, definitions de l'assurance et du developpement de la qualite et ces principaux outils et instruments. Il discu...