"Good morning," I boom as the after-church crowd starts rolling into the restaurant one Sunday morning. I am the Hostess with the Mostest, the Queen of Greeting and Seating, the Duchess of the Dining Room, but most of all, I am the owner of this restaurant who depends on these and all our other customers to stay in business. I need their money, they need to eat and I need to bite my tongue, a lot. Don't get me wrong, there were plenty of customers who I actually looked forward to seeing on a regular basis. However, there were plenty of customers who, when I saw them coming into the...