This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for researchers in various fields, including engineering, marketing, economics, and other disciplines. Advanced works presented here were selected from the proceedings of the Second International Conference on Serviceology (ICServ2014), held September 14 16, 2014. This book helps readers to understand serviceology, which tackles a broad range of services the globalization of the economy and also enhancets he quality of life of local residents."
This book provides a useful overall guide to the state of the art in theory and practice of services. It can also serve as a reference book for resear...
This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, education, and practice. Offering a forum for best practices in Service Science within Japan, the volume benefits its audience by sharing viewpoints from a wide range of geographical regions and economies. The book is...
This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan s perspective. As the global econo...
Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7 9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues. This book provides a useful general guide to the...
Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in t...
