This book contributes to knowledge in providing a change management strategy model (CMSM) besides assisting change management studies. The findings indicate that the success change management strategy must consist of three phases: preparing to change, implementation of change, and measuring the impact . In the preparing-to-change phase, organisational leadership should prepare to change organisation culture. Organizational change management and leaders must by watching for people, organisation and culture. Then, in the implementation of change phase, organisations must apply the following...