Most full time, part time and adult students have decided to spend an enormous amount of their time on academic and vocational courses in order to increase their chances of pursuing a rewarding career. Such rewards may be financial, job satisfaction, self-fulfilment or for community spirit. In any case, their ultimate success depends not only on their qualification certificate but also on their ability to engage with their audiences in communication and writing. One "acid test" is usually at an interview where their employability is judged on many elements, one of which is the ability to...