In 1911, Frederick W. Taylor published one of the most outstanding scientific cornerstones for the production system of the 20th century The Principles of Scientific Management. Today, industrial production is confronted with a change towards knowledge-intensive and transformable production systems, which are characterized by knowledge work. A Taylor-based reconception of knowledge work has to develop an understanding of knowledge work as a special form of communication. The corresponding scientific background for such an endeavor can be found in system theory and second-order...