ISBN-13: 9783631624050 / Angielski / Twarda / 2012 / 185 str.
In 1911, Frederick W. Taylor published one of the most outstanding scientific cornerstones for the production system of the 20th century The Principles of Scientific Management. Today, industrial production is confronted with a change towards knowledge-intensive and transformable production systems, which are characterized by knowledge work. A Taylor-based reconception of knowledge work has to develop an understanding of knowledge work as a special form of communication. The corresponding scientific background for such an endeavor can be found in system theory and second-order cybernetics. The book conceptualizes the organization of knowledge work for the first time as a function which coordinates and controls knowledge work from within and which initially discusses and applies methods, the so-called MXM, on the knowledge workers."