Ready or not, Generation X is fast becoming the dominant customer base for the hotel industry. Do you know the Gen X personality? Are you prepared for the Gen X quirks? This book covers the traits and travel preferences of Generation X. Learn what they look for when selecting a hotel, learn how to treat them, and learn what will bring them back to your hotel again and again.
Ready or not, Generation X is fast becoming the dominant customer base for the hotel industry. Do you know the Gen X personality? Are you prepared for...
