Working your way through a conflict in the office can present unexpected challenges, but there's no need to feel unprepared -- Workplace Conflict Resolution Essentials For Dummies has you covered In the book, you'll find practical, expert guidance on various approaches to negotiating and mediating a successful resolution for you and your team. You'll get coverage of negotiation techniques, mediation methods and solutions for managers and employees dealing with workplace conflict, and tons of tips on building and maintaining...