Advising Upwards makes a detailed examination of stakeholder relationship management. Senior managers usually move up through the organisation on the basis of command and control management; once in the executive ranks they must develop a more collaborative approach and adopt the principles of emotional intelligence (EQ). Awareness of difficulties that senior stakeholders may face provides teams with an understanding and drives effective approaches for communication between the team and sponsors about what they need management to do to enable the teams to be successful. Case studies and...

In any activity an organisation undertakes, whether strategic, operational or tactical, the activity can only be successful with the input, commitment and support of its people a stakeholders. Gaining and maintaining the support and commitment of stakeholders requires a continuous process of engaging the right stakeholders at the right time and understanding and managing their expectations. Unfortunately, most organisations have difficulty implementing such culture change, and need assistance and guidance to implement a consistent process for identification and management of stakeholders and...