The #1 business classic by bestselling authors Blanchard and Johnson is now available in Spanish.

Miller's Bolt is the fast-paced fictional story of a top-notch manager who is in danger of being fired. For although Jim Manion does his job well, his relationships with his coworkers have become increasingly antagonistic. Given just three months to turn himself around, Jim consults his friend Peter Miller, a personal performance coach, and together the two of them work to save Jim's career.We watch Jim as he learns new interpersonal skills, manages change, and improves his performance. Thomas Stirr guides us through the techniques and conceptual tools that Jim uses, including Miller's...

Are the people who report to you giving you their best? Is your team--whether a group of employees, a classroom of students, or your family--performing at its fullest potential? NFL coaching legend Don Shula and renowned business consultant Ken Blanchard team up in Everyone's a Coach to share their secrets for inspiring others to greatness. At the heart of their book is a simple acronym that describes the qualities of an effective leader: -Conviction-driven--never compromise your beliefs. - Overlearning--practice until it's perfect. - Audible-ready--know when to change. - Consistency--respond...

Fully revised and updated--the national bestselling guide that will help you achieve personal and professional success one conversation at a time.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across--and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

- Overcome barriers to meaningful communication
-...

Depression, weight gain, fatigue, headaches, memory lapses, hair loss - these are just some of the vague, often debilitating symptoms that plague the more than 13 million patients with hypothyroidism. The typical blood test for diagnosis is often inaccurate, leaving many to suffer through ineffective treatment. But now, there is a solution: Dr Blanchard's groundbreaking programme draws on emerging research, medical facts and three decades of clinical experiences as an endocrinologist. This individualised programme uses questionnaires and charts to help diagnose sufferers through symptoms, not...

This collection of inspiring essays focuses on the practice of servant-leadership in organizational and business settings. Focus on Leadership addresses how servant-leadership is now increasingly recognized as being on the forefront of emerging leadership thinking. This book features a Foreword by Ken Blanchard as well as writing from:

Hamilton Beazley * Julie Beggs * Warren Bennis * Ken Blanchard * John C. Bogle * Rubye Howard Braye * John Burkhardt * John Carver * Stephen R. Covey * Max DePree * K. Brian Dorval * Kent A. Farnsworth * Tamyra L. Freeman * Robert K. Greenleaf *...

Anthony Robbins calls it the new science of personal achievement. You'll call it the best thing that ever happened to you.
If you have ever dreamed of a better life, Unlimited Power will show you how to achieve the extraordinary quality of life you desire and deserve, and how to master your personal and professional life. Anthony Robbins has proven to millions through his books, tapes, and seminars that by harnessing the power of the mind you can do, have, achieve, and create anything you want for your life. He has shown heads of state, royalty, Olympic and professional...

In What Matters Most, bestselling author Hyrum W. Smith explains why so many people feel something is missing from their lives because of conflicts between actions and personal values. Through compelling examples from others and from his own extensive experience, Smith outlines a simple but powerful formula to help you identify your own values and live them to the fullest. This strategy consists of three valuable steps:
Discover what matters most to you
Make a plan
Act on that plan
By incorporating Smith's strategy into your life, you will not only re-embrace your...

When a person goes to the boss with a problem and the boss agrees to do something about it, the monkey is off his back and onto the boss's. How can managers avoid these leaping monkeys? Here is priceless advice from three famous experts: how managers can meet their own priorities, give back other people's monkeys, and let them solve their own problems.

"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."

This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

Written in the parable style of The One Minute Manager, Raving Fans uses a...