The concept of emotional intelligence (EI) has such intuitive appeal and face validity that in a short period of time it has captured the attention of social scientists and organizational practitioners around the world. The key questions that many want answered are whether there is validity to the idea of a form of intelligence rooted in emotion, and whether EI really does support positive life outcomes such as work success. The purpose of this book is to help answer these questions by presenting cutting-edge thinking and research on EI. In addition, it provides a strong case for a link...

In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it.

A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and...