Linking Emotional Intelligence and Performance at Work: Current Research Evidence with Individuals and Groups

ISBN-13: 9780805850741 / Angielski / Miękka / 2005 / 340 str.

Vanessa Urch Druskat; Fabio Sala; Gerald Mount

Opis

The concept of emotional intelligence (EI) has such intuitive appeal and face validity that in a short period of time it has captured the attention of social scientists and organizational practitioners around the world. The key questions that many want answered are whether there is validity to the idea of a form of intelligence rooted in emotion, and whether EI really does support positive life outcomes such as work success. The purpose of this book is to help answer these questions by presenting cutting-edge thinking and research on EI. In addition, it provides a strong case for a link between EI and effective work performance and detailed information about the various paths and routes through which EI can affect the performance of individuals and groups.

Spis treści

Contents: K. Kram, Foreword. Preface. V.U. Druskat, F. Sala, G. Mount, Introduction: Emotional Intelligence and Work Performance. Part I:Emotional Intelligence and Individual Performance Effectiveness. R. Bar-On, R. Handley, S. Fund, The Impact of Emotional Intelligence on Performance. J. Ciarrochi, C. Godsell, Mindfulness-Based Emotional Intelligence: Research and Training. P. Lopes, S. Côté, P. Salovey, An Ability Model of Emotional Intelligence: Implications for Assessment and Training. R.E. Boyatzis, Core Competencies in Coaching Others to Overcome Dysfunctional Behavior. G. Mount, The Role of Emotional Intelligence in Developing International Business Capability: EI Provides Traction. F. Sala, The International Business Case: Emotional Intelligence Competencies and Important Business Outcomes. Part II:Emotional Intelligence in Groups and Group Effectiveness. P. Jordan, N.M. Ashkanasy, Emotional Intelligence, Emotional Self-Awareness, and Team Effectiveness. H.A. Elfenbein, Team Emotional Intelligence: What It Can Mean and How It Can Affect Performance. A.A. Michel, K.A. Jehn, About the "I" in the EI Construct: A More Social Approach to Intelligence and Its Performance Implications. S.B. Wolff, V.U. Druskat, E.S. Koman, T.E. Messer, The Link Between Group Emotional Competence and Group Effectiveness. Part III:The Agenda for Future Research and Practice: What We Know and Still Need to Know About the Link Between Emotional Intelligence and Work Performance. M.K. Gowing, B.S. O'Leary, D. Brienza, K. Cavallo, R. Crain, A Practitioner's Research Agenda: Exploring Real-World Applications and Issues. P. Salovey, Epilogue: The Agenda for Future Research.