Aims to help readers understand the role of quality management within your organization and how you can best implement it. The basic objective of the text is to assess the knowledge and understanding requirements of the manager involved in the development of a total quality programme.
Aims to help readers understand the role of quality management within your organization and how you can best implement it. The basic objective of the ...
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in...
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to un...
