Managing Quality

ISBN-13: 9780750618236 / Angielski / Miękka / 1994 / 256 str.

Desmond Bell; Des Bell; George Wilson

Opis

Aims to help readers understand the role of quality management within your organization and how you can best implement it. The basic objective of the text is to assess the knowledge and understanding requirements of the manager involved in the development of a total quality programme.

Spis treści

Preface; Quality as a strategic issue; Quality management systems; Determining the capability for quality; Design control and management; Control of quality; Managing quality costs; The organization of quality; Teamwork for quality; Training for quality; Assessment of quality; Bibliography; Index.

O autorze

Desmond Bell, Philip McBride, George Wilson