This is a report of research examining how quality management is implemented in small and medium sized enterprises (SMEs) in Europe. This volume reports on a survey of the consequences of implementation of quality management on the qualification needs of employees.

This is a report of research examining how quality management is implemented in small and medium sized enterprises (SMEs) in Europe. This volume reports on "Results" of sector studies; "Scientific contributions" of network partners; and "Action-oriented dialogue" on vocational training.