"Suppliers, consultants, contractors, service providers"--Cover.

This book provides strategic practices for Leaders in the Facility, Real Estate & Property Management Profession. Whether you manage facilities directly, use a service provider or have a landlord, these strategies help you deliver results for your organization and support their core business. Managing Facilities and Real Estate has become increasingly complex. Success requires a broad technical understanding of facilities combined with solid strategic, management and leadership skills to deliver services for your organization and advance your career. This book includes tools to leverage your...

Writing is about more than conveying information. It's about influencing someone to follow directions, agree with your position, take action or approve your business case. Take what you think you know about writing in your job and turn it on its head. You probably thought it was about being clear and concise so the recipient would understand it. If so, you'd be wrong. If you want to be successful, you need to think about your writing differently - What it's really about is influencing others. You probably learned in high school or college English classes all about how to write, but they...

Stop Thinking Outside The Box. When options are limitless, you'll miss the obvious. Instead, stretch yourself and your staff to find the valuable solutions waiting in the corners. Thinking outside the box doesn't work because we need an anchor or catalyst for our ideas, which are actually provided by the Box. That doesn't mean we can't make the box bigger, but it is always within practical boundaries. At the same time, we have internal filters and limits (the Circle) preventing us from stretching outside our comfort zone to develop ideas and discover solutions that should be obvious....