As Information Systems matures as a discipline, there is a gradual move away from pure statistics towards consideration of alternative approaches and philosophies. This has not been incorporated into the literature of the field. Until now. Collecting major social theorists and philosophers into one volume, Social Theory and Philosophy for Information Systems provides a historical and critical analysis of each that is both authoritative and firmly focused on practical relevance to IS. The result is an insightful text for researchers, academics and students that will provide an...
As Information Systems matures as a discipline, there is a gradual move away from pure statistics towards consideration of alternative approaches and ...
The most important class of enterprise system is Enterprise Resource Planning (ERP) systems. Organizations typically take the decision to employ ERP systems in order to streamline existing processes. Once these new systems are in place, far more can be achieved by leveraging the technology to maximize the capabilities and benefits of ERP-enabled processes. In this book, the editors have assembled some of the world's best research on ERP systems to provide a foundation for second wave improvements to enterprise systems. Written primarily for managers and consultants, this book is also an ideal...
The most important class of enterprise system is Enterprise Resource Planning (ERP) systems. Organizations typically take the decision to employ ERP s...
In 2003 IT outsourcing already represents almost 33 per cent of the average IT budget and IT outsourcing has enabled organizations to survive the pace of change in the new economy at a time when business activities need to be focused on the right activities and resources need to be kept lean and aligned with the core business. outsourcing decisions, processes and management to arm such individuals with tactical knowledge of the activities, tricks, traps and ways of working that have been gleaned from the authors' research and consulting activities. The book presents the outsourcing lifecycle...
In 2003 IT outsourcing already represents almost 33 per cent of the average IT budget and IT outsourcing has enabled organizations to survive the pace...
Survey and study background In an effort to gain some answers on the 1ST capital investment (project selection) decision criteria used in practice, a survey was undertaken in 1990 of 80 American, British, Australian and New Zealand companies. A one-page survey form was used that provided 15 possible 1ST investment criteria, a means of indicating whether they are used or not, the percentage of projects to which each criterion is applied, and an overall ranking in terms of total project value for each criterion. The criteria are shown in Table 2.1. The criteria are categorized into financial,...
Survey and study background In an effort to gain some answers on the 1ST capital investment (project selection) decision criteria used in practice, a ...
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the...
Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly ...
Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research.
Based on the authors' deep understanding of the evolution of ITO and BPO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the...
Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The boo...
Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these.IT and outsourcing continue to be problematic, not least because fundamental learning about this subject fails to be applied systematically, and because IT is inherently difficult to manage. The economics are not obvious and emerging technologies...
Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamenta...
Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO), theoretical chapters explore insightful ways of thinking about the different facets of outsourcing, and provide useful information to practitioners and researchers. Empirical chapters report the findings of 405 major research studies into the risks and successes of relationships...
Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research d...
The Transaction Cost Economics (TCE) and Foucauldian perspectives are brought to bear on five outsourcing relationships in order to test the application of these discourses to rich qualitative data over the outsourcing contractual life-cycle.
The Transaction Cost Economics (TCE) and Foucauldian perspectives are brought to bear on five outsourcing relationships in order to test the applicati...
