Intelligent It Outsourcing: 8 Building Blocks to Success

ISBN-13: 9780750656511 / Angielski / Miękka / 2003 / 252 str.

Sara Cullen; Leslie Willcocks

Opis

In 2003 IT outsourcing already represents almost 33 per cent of the average IT budget and IT outsourcing has enabled organizations to survive the pace of change in the new economy at a time when business activities need to be focused on the right activities and resources need to be kept lean and aligned with the core business. outsourcing decisions, processes and management to arm such individuals with tactical knowledge of the activities, tricks, traps and ways of working that have been gleaned from the authors' research and consulting activities. The book presents the outsourcing lifecycle sequentially and although the examples relate to IT outsourcing, the book provides a framework readily applicable to all outsourcing.

Spis treści

Architect Phase: Discard the Myths: Gather Acumen; Get Equipped: Prepare the Strategies; Identify the Right Activities: Target the Services; Ensure the Results: Design the Future; Engage Phase: Commerical Mating: Select the Supplier(s); The Starting Gate: Make the Transition; Govern Phase: Get the Results: Manage the ITO; Do it Again: Reconsider the Options; Conclusion.

O autorze

Sara Cullen