Quality-Oriented Design of Business Processes introduces a modeling method, Integrated Enterprise Modelling' (IEM), which is related to ISO standards and provides manufacturing organizations with the means of analyzing, improving, and redesigning their business processes. The purpose of the book is to improve the quality of products and organizational performance through optimizing complex business processes and organizational design.
Clearly, changing markets and innovative competitors force each company to study and improve its organization, its business processes, and the...

Globalization is one of the key issues for production management and therefore Global Production Management was selected as the theme for the 1999 International Conference on Advances in Production Management Systems. At the turn of the century Berlin is one of the most prominent examples for a world of new opportunities for transnational business. Therefore it was chosen to host the conference. Berlin is a link between East and West. Suppliers in Poland and the Czech Republic play a growing role for the car and rail industry in Europe. Fraunhofer IPK, the host of the conference and the...